Reveal the identity of the biggest threats to your business.
Investigative solutions strengthen your brand protection by identifying and addressing the root cause of the problem. We conduct deep and complex investigations, test purchases, and help you stop the most persistent infringers.
Obtain strong evidence without any hassle. Worldwide.
Tailored Investigative Solutions
From field investigations and test purchases to parallel import protection and seller tracking - our services are designed to meet all your brand protection needs in one place.
Field Investigation
Track counterfeit rings, identify key offenders, and see the big picture.
Test or Trap Purchases
Verify sellers, collect evidence, make sure your partners are compliant.
Targeted Investigation
Get insights about specific offenders and close counterfeit factories.
Seller Tracking reports
Find out who is not fulfilling your terms and contract requirements.
Parallel Import monitoring
Reveal sellers that import & trade your products without permission.
Trend reports
Predict and prevent infringers actions in advance.
Strengthen Your Brand Protection
We allow you to see the big picture of the problem, trace key infringers, build legal cases, shut down counterfeit factories, keep your partner network secure & compliant, and increase the ROI of your brand protection in general.
Close counterfeit factories
to cut the root cause of the problem and prevent the spread of fakes
Verify your network
to discover more suspicious companies and linked individuals.
Build strong legal cases
to sue violators and get them paid for harming your brand
Build landscape Awareness
to observe patterns to anticipate actions that violate rights.
Empower brand protection
to fight offenders more effectively and increase the ROI of your actions.
Stop fraudulent networks
to address the fundamental source of illegal activities.
Prevent Grey
Trade
to secure your partner network by enforcing non-compliant sellers.
Make informed decisions
to act quickly and always be one step ahead of the infringers.
Uncover Any Data You Need
We can deconstruct the entire organization of your offender, reverse engineer their supply chain, uncover distribution, reveal clients they are closely working with, and find information regarding manufacturers they buy their parts from.
Factories address
Shipping channels
Online Presence
Related companies
Photo&Video Evidence
Related Suppliers
Legal Information
Connected Partners
Offices locations
Regular Customers
Trademarks & Patents
Production facilities
Distribution Channels
Management Board
Employees Information
... and much more!
How It Works
Four comprehensive steps for extensive investigation reports that allows you to identify and cut the route cause of the problem:
1.
Plan
Determine the best approach to reach the goals and create the investigation strategy.
2.
Gather
Collect and compile relevant data and evidence by conducting investigation research.
3.
Analyze
Evaluate gathered data to identify patterns, connections, and potential leads.
4.
Report
Document and present insights and conclusions clearly and concisely.
Advanced Investigation Methods
By combining manual methods with modern technologies and frameworks, we create infringer profiles that match digital fingerprints with personal identifiers and other data points.
Our investigations do not raise suspicion or cause conflicts.
Global Data Mining
AI-powered Analyzing Tools
Investigative Databases
OSINT
HUMINT
SOCMINT
FININT
Intelligence Dashboards and Solid Evidence
We provide you with detailed and reliable in-depth investigative reports that assist you in building your awareness of the landscape and support you in making well-informed decisions or building cases.
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All data is stored and represented in Intelligence Dashboard.
This is an awesome tool for tracking and processing your test purchases and investigations.
It provides you with an overview of your entire investigation and test purchase processes, including all associated costs as well as detailed information on each individual service.
Tailored Dashboards
Extensive Reports
Insightful Summaries
Truly Global Reach
We conduct online investigations worldwide and offer on-site investigations and test purchases in over 60 countries.
By leveraging our network of partners and representatives, we can support your investigative needs across borders and jurisdictions.
Each member of our network has the highest level of expertise and integrity.
Global Online
Investigations
On-site Investigations
Partner Network
One-Stop Brand Protection Solution
A comprehensive approach to protecting your brand, covering all aspects from identifying and taking down online infringements, to conducting investigations and test purchases.
No Need to Allocate Resources
Lightning-fast Results
Trusted by Top Brands
Global Coverage
24/7 Software Monitoring
Dedicated Team
End-To-End Solution
10k+
Enforcements per Month
<28h
Avg. Takedown Time
98%
Removal Success Ratio
70+
Countries Covered
Real-time Protection
Data Intelligence
Global Partnerships
See Our Solution in Action!
Chat with an IP protection expert.
Schedule a call with us and we'll work with you to understand your specific needs and create a tailored solution for you.
How Infringers Harm Your Business?
The consequences of counterfeiting and intellectual property infringement have devastating effects on business:
Is your brand affected by infringers?
Frequently Asked Questions
Find answers to the most common questions about brand protection investigations. Gain a better understanding of the topic and find out if it is relevant to your business.
1. What is an investigation and why it’s important?
The investigation is the process of gathering information and evidence to uncover facts about a particular business or person.
It can help you identify fraud, illegal activities, and other harmful behavior that could negatively impact a company's reputation, finances, or intellectual property rights. It can also help you trace the source of the problem and uncover information about who is behind these illegal activities.
It is important because it helps companies protect their brand, assets, and reputation and enforce their rights against infringers.
2. How do I know if an investigation is necessary?
Investigative services can be helpful in a variety of situations, including but not limited to the following:
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If you notice repeated patterns of counterfeiting or intellectual property infringements of your brand
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If you are building a legal case against a specific infringer
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If you want to verify the compliance of your seller network
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If you are at risk of "Parallel Import" or "Grey Sale"
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If you need additional information to make informed decisions
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If you need to strengthen your brand protection activities
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If you need to gain a better understanding of the market landscape and trends
Investigative services can provide valuable information and assistance if any of these situations apply to you.
However, if you are still determining whether an investigation is necessary, you can always contact us to discuss your situation and review your options.
3. What are the common types of investigations?
The most common types of investigations include the following:
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Field investigations: These investigations help to trace counterfeit rings, identify vital offenders, and provide a broader view of the problem.
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Test or trap purchases: This type of investigation tests vendors, gathers evidence and ensures your partners are compliant.
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Targeted investigations: These investigations provide insight into specific offenders and help close counterfeit factories.
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Seller tracking: These reports help you identify sellers not fulfilling your terms and conditions.
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Parallel import monitoring: This investigation allows you to identify sellers who import and trade your products without authorization.
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Trend reports: helps you to build overall landscape awareness, proactively fight infringers, and make well-informed decisions.
If you have a specific request, don't hesitate to contact us - we will work with you to find an exemplary investigation service.
4. How investigations are being conducted?
The process of conducting an investigation may vary depending on the type of investigation and the specific circumstances.
However, in general, an investigation consists of the following steps:
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Information gathering: This involves gathering as much information as possible about the subject matter of the investigation, including any relevant documents, data, and other evidence.
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Analysis: Once the information is gathered, it must be analyzed to identify any patterns or anomalies relevant to the investigation.
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Investigation plan: Based on the analysis, an investigation plan is developed that defines the scope, objectives, and methodology of the investigation.
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Execution: The investigation plan is put into action, which may include conducting interviews, surveillance, collecting physical and digital evidence, etc.
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Reporting: Once the investigation is complete, a report is prepared that outlines the findings, conclusions, and recommendations for further action.
We conduct investigations using traditional methods and advanced technologies and frameworks. Our approach involves creating offender profiles by cross-referencing digital fingerprints with personal identifiers and other relevant data.
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In our investigations, we use the following frameworks:
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OSINT: Open Source Intelligence, using publicly available information for intelligence gathering.
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HUMINT: Human Intelligence, gathering information through human sources, such as interviews and undercover operations.
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SOCMINT: Social Media Intelligence, collecting and analyzing information from social media platforms.
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FININT: Financial Intelligence, gathering information related to financial transactions and activity.
Our investigations are conducted with care to avoid arousing suspicion or causing conflicts.
5. How long it takes to process an investigation?
The duration of an investigation can vary significantly depending on the case's complexity, the amount of information available, and the type of investigation being conducted.
Some investigations may take only a few hours, while others may take several months.
Let's talk about your case - we can estimate the length of the investigation in advance.
6. How much does the investigation cost?
The cost of the investigation varies depending on the project's complexity, scope, and duration.
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Therefore, we offer customized solutions that meet your specific needs and budget.
After discussing your case, we can provide a quote reflecting the estimated investigation cost.
We are committed to providing our clients with high-quality and cost-effective investigation services.
7. What should I expect from the investigation?
You will receive the following:
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Customized dashboards
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Direct access to collected evidence
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Detailed reports
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In-depth summaries
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You can expect to receive a detailed report on the results of the investigation, including the evidence collected and analyzed.
The report may also contain recommendations for resolving the issue, such as taking legal action or strengthening your brand protection measures.
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In addition, throughout the investigation process, you can expect regular updates from the investigation team and opportunities to provide feedback and ask questions.​
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8. What kind of reports I’ll receive and how I should use them?
You will receive the following:
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Customized dashboards
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Direct access to the collected evidence
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Detailed reports
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In-depth summaries
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Reports contain investigation results, information about the infringers, their methods, and networks.
The report will also contain evidence such as:
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Customized dashboards
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Direct access to the collected evidence
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Detailed reports
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In-depth summaries
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Photos, videos and screenshots
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Addresses of factories
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Transportation channels
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Online and offline presence
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Related companies information
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Supply chain information
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Legal information
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List of related individuals
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Location of offices
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Close clients
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Registered trademarks and patents
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Production facilities
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Management Board information
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Information about employees
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... and much more!
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You can use this information to take legal action against violators and strengthen your brand protection efforts.
The report can also help you identify vulnerabilities in your supply chain and improve business practices to prevent future breaches.
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Our team can provide recommendations on best utilizing the information in the report to achieve the desired results.
9. How to choose the investigation solution or provider?
Choosing a research method or service provider requires a careful approach to ensure you receive quality services and accurate results.
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Here are some factors to consider:
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Experience: Look for a provider with extensive experience in the field and a proven track record of successful investigations.
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Expertise in Brand Protection: Ensure the provider has brand protection experience. Ideally, he should also provide brand protection services such as monitoring and enforcing online infringements.
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Resources: Check whether the provider has the necessary resources, tools, and technology to conduct a thorough investigation.
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Reputation: Research the provider's reputation by reading reviews and checking for complaints or legal issues.
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Privacy: Ensure the provider has strict policies to keep your information confidential.
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Communication: Choose a provider that communicates clearly and regularly with you throughout the investigation and provides detailed reports.
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Cost: Compare different providers' prices and ensure you understand the pricing structure and any additional fees.
By carefully weighing these factors, you can choose an investigation solution or provider that meets your needs and delivers accurate and actionable results.
10. What do I need to conduct an investigation?
To begin an investigation, you will generally need to provide us with some initial information about your situation, including
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The nature of the problem or suspected infringement
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Relevant background information about your brand or product
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Any evidence you have already collected
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Your goals and desired outcomes of the investigation
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Once we have this information, we can determine what additional information or resources may be required to conduct the investigation and provide you with an estimate of the time and cost associated with the investigation.
Depending on the type of investigation, we may also need access to your company's internal systems or other confidential information, which will be discussed and agreed upon in advance.
11. How do you maintain confidentiality during investigations?
Maintaining confidentiality is a crucial aspect of any investigation. Therefore, we take several steps to ensure our investigations are conducted with the utmost care and confidentiality.
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First, we enter into strict non-disclosure agreements with all our employees, agents, and subcontractors that include provisions to protect confidential information.
Second, we use secure communication channels and encrypted platforms to exchange information and data.
Thirdly, we carefully control access to information and limit the number of people involved in the investigation to those who need to know.
Finally, we comply with all applicable laws and regulations regarding confidentiality and data protection.
Overall, our goal is to ensure that we conduct our investigations in a manner that protects the privacy and interests of our clients at all times.
12. What is your investigation coverage?
We can conduct online investigations worldwide and on-site investigations and control purchases in more than 60 countries.
We use advanced technology and analytical tools to complement our investigations and provide clients with a comprehensive understanding of their situation.
We leverage our network of partners and representatives to support your investigative needs across borders and jurisdictions, ensuring the highest level of expertise and integrity.
13. How often should I conduct investigations to protect my brand?
The frequency of investigations to protect your brand depends on several factors, such as the industry you operate in, the size of your business, the level of competition, and the prevalence of breaches in your market.
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It is recommended that you periodically conduct a risk assessment to determine the threat level to your brand and adjust your investigation strategy accordingly.
It is generally better to be proactive and conduct regular investigations to identify and address potential breaches before they become more significant problems.
14. Can you provide case studies or examples of your previous experience?
Yes, we have a successful track record of protecting our clients' online brands.
We will be happy to provide you with specific cases and examples of our work to protect our client's brands.
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To show you a relevant case (in your industry), please request a call with one of our experts, and we will share it with you.
15. Do you conduct test purchases and product inspections?
Yes, we conduct test purchases and product inspections as part of our investigative services.
Test purchases are an effective way to verify vendors, gather evidence, and ensure that your brand standards are met.
Our product inspections involve a thorough examination of the physical characteristics of a product to determine its authenticity and quality.
You can learn more about our Test Purchase Service here.
16. What makes your brand protection services unique?
We cover everything from detecting and enforcing high-volume online infringements to conducting global investigations and test purchases worldwide.
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No need to allocate resources
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Monitoring software with artificial intelligence
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Image recognition
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Truly global coverage
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Investigations around the world
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Test purchases with ultra-fast verification
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Customized dashboards and comprehensive reports
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Dedicated team and personal Brand Protection manager
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Flexible contract terms
We are your complete brand protection solution.
Let's talk!
